Effective Date: November 23, 2025
Ascabyte (“we,” “our,” or “us”) values the privacy of our clients, website visitors, and partners. This Privacy Policy explains how we collect, use, disclose, store, and protect personal information in compliance with British Columbia’s Personal Information Protection Act (PIPA) and applicable federal regulations, including PIPEDA.
We may collect personal information necessary to provide IT services and support, improve our operations, and communicate with clients or prospective clients. Types of information include:
Contact information: Name, email address, phone number, mailing address
Account information: Usernames, account credentials, client IDs
Billing and payment information: Credit/debit card details, invoicing data
Technical data: IP addresses, browser and device information, usage logs from our services
Service-related data: Communications, service tickets, feedback, or support requests
Personal information may be used for:
Providing IT services and customer support
Billing, invoicing, and payment processing
Administrative purposes, including client account management
Service improvements, analytics, and troubleshooting
Marketing communications (with consent)
Complying with legal or regulatory obligations
By engaging with Ascabyte, you consent to the collection, use, and disclosure of your information as described in this policy. You have the following rights under PIPA and PIPEDA:
Access: Request access to personal information we hold about you
Correction: Request corrections to inaccurate or incomplete information
Withdrawal of consent: Limit or withdraw consent for certain uses of your data
Deletion: Request deletion of personal information where legally permissible
Requests can be made at privacy@ascabyte.com.
Ascabyte implements industry-standard security measures to protect personal information from unauthorized access, disclosure, or alteration. These include:
Secure servers located in Canada
Encryption for sensitive data in transit and at rest
Access controls limiting information to authorized personnel only
Regular monitoring and cybersecurity assessments
Personal information is retained only as long as necessary to fulfill service obligations and comply with legal mandates.
We may share personal information under controlled circumstances to deliver services effectively:
Third-party service providers (e.g., payment processors, cloud hosting, or analytics tools)
Legal or regulatory authorities, if required
We require third-party providers to maintain appropriate data protection standards.
Our website and services may use cookies and tracking technologies to improve user experience, analyze usage, and personalize content. Users may manage preferences or disable cookies through their browser settings.
We may update this Privacy Policy from time to time to reflect changes in legislation, operational needs, or our service offerings. Users will be notified of significant changes via email or website updates. The revised policy becomes effective when posted.
For questions, concerns, or complaints regarding personal information, please contact:
Owner\Privacy Officer
Ascabyte
Email: privacy@ascabyte.com
We will investigate complaints and aim to resolve them within a reasonable timeframe. If unresolved, clients may contact the British Columbia Office of the Information and Privacy Commissioner for guidance.
Ascabyte complies with:
British Columbia’s PIPA for private-sector provincial data protection
PIPEDA for any federal commercial activities
Applicable federal and provincial laws regarding electronic communications and privacy
Industry best practices for IT service providers regarding confidentiality and data security
This Privacy Policy formalizes Ascabyte’s commitment to protecting client and user information, fostering transparency, and adhering to legal obligations under BC and federal privacy laws. By using our services or interacting with us, you acknowledge and consent to the practices described herein.
Ascabyte – Protecting Your Data, Respecting Your Privacy